How to prepare for FedEx job interviews
FedEx includes a wide range of operational businesses like courier and corporate services, which are is handled by a team of over 400,000 employees, spread across the world. Job aspirants can find FedEx jobs in the form of package handlers, drivers, customer service agents, operational managers and as corporate executives as well. Because they have such an extensive international reach, FedEx has a precise hiring process. The application and interview process varies according to the profile. Therefore, it is important that you prepare smartly with the help of apt research.
Package handlers – The job of a package handler, can be part-time or full-time. If you are applying for this position, you might be asked questions about your physical capabilities, schedule and location preferences. By the end of the recruitment procedure, the FedEx hiring executive will carry out necessary background checks and drug assessments.
Customer service agents – While hiring a customer service agent, the most important skills that the FedEx recruiter will look for is excellent communication and problem-solving. Apart from this FedEx managers will observe and evaluate you with respect to listening, agility, and personality. They might ask questions to check your conversational tone, and will also conduct mock or actual customer calls to make a final decision.
Drivers – The job or a courier or a driver is extremely crucial for FedEx, as they are the concluding part of the entire shipping process. FedEx jobs for couriers often have more than two interviews, under which the hiring committee might enquire about their driving experience and also take their communication skills into account. The procedure of delivery can often entail specific kinds of risks like accidents, unsuitable weather, inevitable delays, etc. So, the hiring manager might also question you about making tough calls and time management. Drivers must pass medical and drug assessments before joining. Criminal background checks are mandatory as well.
Managerial or executive jobs – To get such job, you need a strong backing of relevant experience and academic pursuits. Since most administrative jobs require string leadership qualities, your profile will be examined in terms of objectivity, basic knowledge, and organizational abilities. The FedEx jobs for a managerial or executive profile can include departments like human resources, sales, accounting, operations, etc.